Friday, July 25, 2008

Drivers can become falling pianos

Did you know that your computer has "drivers"? Little software programs to "drive" your hardware?

To be honest, I thought I knew what went on in my box. You know, an Intel such-and-such processor, Seagate that-and-that drive, gForce graphics card and so on.

Hu-uh.

Not good enough I'm afraid. You need to know the exact name (and model number) of your graphics card, network card, bios (don't ask), USB devices, keyboard, monitor, etc.

Not to win a "who-da-main-nerd" contest, but to restore your computer to a working state - if you have to reinstall the operating system, replace the hard disk or recover from disk damage.

In fact, thanks to Escom, at least two of my braai buddies provided priceless amusement by describing in explicit graphic detail how, after joining the ranks of the "previously lit" (alternately known as the "loadshed"), their computer's hard disks developed faults.

At first I wanted to point out that the fabled "hard disk crash" is an extremely rare event (I've seen less than 5 disc crashes in my 20 years in IT) and ALL of them was on technology older than 10 years), but considering that I don't have medical aid (or sick leave) I thought it prudent to let it slide.

The more reasonable explanation for disk drives "breaking" after a one finger salute from Escom is the data corruption that can be caused when a computer is not shut down correctly: To improve performance the operating system will delay disk writes (which are slow) until the machine is less busy. This means that disk updates may be kept in short term memory (RAM) for up to several minutes. When the power goes off unexpectedly these changes are irretrievably lost. This can be a Bad thing for your computer. (Notice the capital "B" in Bad).

Without going into too much detail, there are areas of your disk that control how and where all other information is stored. Something like a master index. Just one byte out of place in the partition table, the boot sector or directory structures and several files may be gone or corrupted. And I don't mean "undelete" gone. I mean: to-the-big-bit-bucket-in-the-sky gone. Permanently. Poof! Gone-Gone.

Depending on your karma, one or more of those damaged files may be hardware drivers:

In the context of your PC, a "driver" is a special software program that "drives" a hardware component in your computer. The driver software enable the operating system (windows / Vista) to use hardware devices like keyboards, network cards, USB slots, hard disks, video cards and so on.

Considering that a typical PC will have tens of drivers installed for pieces of hardware you did not even know was in your PC, it is obviously a good idea to back these little darlings up....because When (not if - and do notice the capital "W" in "When"), When you need them, then you REALY need them...

Allegedly every single one of the braai guys back their data up. Some say daily, others say weekly. None of them make eye contact when they answer my question.

Privately I think they just say so to keep me off their backs...but a time will come. I can just picture a piano hanging over their collective PC's, swinging slowly back and forth on a fraying rope...creak...creak...

Enough of that fantasy. Not even I will have the heart to rub their noses in it if they have a broken PC due to a lost driver - because I would secretly know that I was sitting under the very same piano.

But no longer:

I stumbled on this brilliantly simple (and free) software program called : Double Driver. You download it from http://boozet.org/dd.htm, install it and run it. It will present you with a list of all the drivers in your computer and give you an opportunity to create a copy for backup. At this point it will be an Extremely good idea to create a copy of all your drivers and write that copy to CD. The resque CD should then be carefully hidden with the second set of books you hide from the receiver...you know - in that safe place.

If only I had my hands on this little gem of a utility a few years ago! My blood pressure could have been normal today. But it is not too late for you. Download and use Double Driver: you never know when Escom will play with the proverbial toaster in the bath again...and fry your PC's toast.

Wednesday, July 23, 2008

Adversity = opportunity

18-Jul-2008 Newsletter:
(Article archive here...)

Albert Einstein once said: "In adversity lies opportunity."

Weird fact: Your brain will find an answer for every question you ask. Really.

To try this, stop reading, ask yourself the following question and wait for an answer:

"Why will I never be rich?"

(If you got "I don't know", wait a few seconds for your brain to get warmed up...then really think about the question...)

Get the answer to affirm your belief?

Sure you did. Now try this:

"What little thing can I do to get richer?"

Got an answer again, didn't you?

The phrase "In adversity lies opportunity" focuses your mind to ask the right questions.

You may want to prove this maxim wrong, so I dare you to (honestly) show that there is not a single opportunity in whatever adversity you are facing at the moment.

Just by thinking about hidden opportunities will find them. It's like trying to keep the image of a yellow elephant out of your mind.

Make no mistake: all of us are facing the same economical adversity at the moment - be that in our jobs or our businesses - inflation, interest rates, slower sales, petrol prices, food prices, etc, ad nauseam. Even the cold weather conspire to suck away our mojo!

So, gentle reader, this newsletter is a bit like a brainstorm. Let's go fish for a few opportunities:




A few years ago someone told me a story about an emergency board meeting for a company that was on the brink of bankruptcy:

The latest group of management consultants were presenting scenarios and strategies to rescue the company from certain liquidation.

First on the "hit list" was to close a few factories and fire the workers, because, the consultant argued, the overhead saved will boost the bottom line.

Most of the directors thought this was a perfectly reasonable strategy, but one (a new and inexperienced director) interrupted the consultant and asked:

"If closing 5 of our factories will save millions - why don't we close all of them and save billions?"

Stupid question?

Hardly.

The director made a very valid point: you can very easily save your way to bankruptcy.

To survive (as a company or individual) you have to produce a product or a service. Survival depends on productivity - first and foremost.

You and I are not in the millions or billions game (with apologies to our Zimbabwean readers) but we do produce a product or service: so our focus should be to find ways to improve our ability to produce our product (or service) faster, better, more cost effectively.

To sharpen the axe as it were - and what better time is there to do this than slow times? Think about that for a second:

The economy (and life) is cyclical - always was - and this is probably not the first time you experienced a slow down. But what if, when things pick up again (and we know for a fact it will), what if you are faster, leaner and more productive?

Able to do business better and more profitably than during the last bull cycle? To be better at your job, your relationships, your hobbies, your life.

Wouldn't that be sweet?

Our businesses are all different - each with it's own unique set of opportunities and difficulties, so pick your adversity and find the opportunity. Here are a few questions that might help:

How can you improve your marketing?
How can you improve your web site, your FaceBook, MySpace or Linked-in profile, your CV?

Where is the opportunity hiding? (I hope you are not still thinking about that yellow elephant?)

Why will your customers buy more from you?
Do you contact them enough? Do you know who they are? Do you know what they need? How can you improve the relationship with them or your significant other, your kids or your parents?

Where is the opportunity hiding?

Where and how can you streamline your processes?
Oil the wheels of commerce: Soup-up your quote process, or filing, or the way you pay bills, or the route you take to work.

Where is the opportunity hiding?

How can you invest in yourself?

Buy (and read!) books (like: "Think and grow rich") to inspire you and to give you new ideas and skills. If you learn even just one significant thing in a book, it was worth reading it.

Where is the opportunity hiding?

I'll tell you where it's hiding: In your head. Just ask the right question.

In adversity lies opportunity. Believe it so that you can see it.